Privacy Policy

Last Updated: October 20, 2025

At NunoX Technologies, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your information across all NunoX products and services (“Services”). We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the EU/UK, the California Consumer Privacy Act (CCPA/CPRA), and other global privacy frameworks.

By using our Services, you agree to the practices described here.


1. Information We Collect

We may collect:

  • Account information: name, email address, login credentials.

  • Billing information: payment method, billing address (processed by secure third-party providers).

  • Usage data: features accessed, materials scanned, activity logs.

  • Device information: IP address, browser, operating system.

  • Support communications: messages, tickets, feedback.

  • Cookies and tracking data: for login sessions, analytics, and personalization.

 

2. Legal Bases for Processing (GDPR)

If you are located in the EU/UK, we process your personal data under the following legal bases:

  • Contract: to provide the Services you subscribe to.

  • Consent: for optional activities like marketing communications.

  • Legal obligation: to comply with applicable laws.

  • Legitimate interest: to improve our Services, prevent fraud, and maintain security.

 

3. How We Use Your Information

We use your data to:

  • Deliver and maintain our Services.

  • Process payments securely.

  • Provide support and communicate updates.

  • Improve and personalize features.

  • Send marketing offers (only if you opt in).

  • Detect fraud, enforce our Terms, and comply with law.

  • Run aggregated, anonymized analytics.

 

4. Sharing Your Information

We never sell your data. We share it only with:

  • Trusted service providers (cloud hosting, analytics, payment processors).

  • Legal authorities if required by law.

  • Business successors in the case of merger, acquisition, or restructuring.

 

5. Your Rights

 
Under GDPR (EU/UK):
  • Access, correct, or delete your personal data.

  • Restrict or object to processing.

  • Data portability (export your data).

  • Withdraw consent at any time.

Under CCPA/CPRA (California):
  • Right to know what data we collect and how we use it.

  • Right to request deletion of your data.

  • Right to opt out of the “sale” or “sharing” of personal data.

  • Right to non-discrimination for exercising these rights.

To exercise your rights, email us at [email protected]

 

6. Cookies & Tracking

We use cookies to:

  • Keep you logged in.

  • Remember your preferences.

  • Measure usage through analytics tools.

You can disable cookies in your browser, but some features may not function properly. For EU/UK users, we request cookie consent in line with GDPR/ePrivacy requirements.

 

7. Data Retention

  • Account data: kept as long as your subscription is active.

  • After cancellation: deleted or anonymized within a reasonable period, unless legally required to keep it.

  • Anonymized analytics may be retained indefinitely.

 

8. Data Security

We use encryption, access controls, and secure hosting to safeguard your information. While no system is 100% secure, we take measures to reduce the risks of unauthorized access.

 

9. International Transfers

Your information may be transferred outside your country. Where applicable, we use safeguards (such as EU Standard Contractual Clauses) to protect your data during cross-border transfers.

 

10. Children’s Privacy

Our Services are not directed at children under 16 (or the age of digital consent in your region). We do not knowingly collect data from minors.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you through our website or direct communication, where legally required.

 

12. Contact Us

For privacy questions or requests, contact:

NunoX Technologies Co., Ltd.
Email: [email protected]

If you are an EU/UK resident, NunoX Technologies acts as the data controller for your personal data.