NunoX Terms of Service

Last Updated: September 1, 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, software, platforms, applications, AI-powered features, and other products and services provided by NunoX Tech Inc. (“NunoX,” “we,” “us,” or “our”) (collectively, the “Services”).

By creating an account, purchasing a subscription, or accessing or using the Services, you agree to these Terms. If you do not agree to these Terms, you may not use the Services.

If you are using the Services on behalf of a company or other organization, you represent that you have the authority to accept these Terms on its behalf.


1. The Services

NunoX provides software and technology services for material management, discovery, analysis, visualization, design, AI-powered workflows, and related business applications.

Our Services may include, but are not limited to:

  • NX MarketSpace;
  • NX ShowRoom;
  • Other products, features, and services provided by NunoX.

Specific features and functionality may vary depending on the Service and subscription plan you purchase.

NunoX may modify, update, or improve the Services from time to time.


2. Accounts

You may need to create an account to access certain Services. If you choose to register or log in via a third-party service (such as Google), you authorize us to access and use the information provided by that service in accordance with our Privacy Policy, and you agree to comply with the applicable terms of such third-party services.

You agree to:

  • Provide accurate and up-to-date information;
  • Keep your account credentials secure;
  • Not share your account with unauthorized individuals;
  • Notify NunoX if you believe your account has been compromised; and
  • Be responsible for activity conducted through your account.

You are responsible for ensuring that users accessing the Services through your organization’s account are authorized to do so.


3. Subscriptions and Payments

Certain Services are available through paid subscriptions.

Subscription plans may be offered on a monthly or annual basis, or under other pricing arrangements specified at the time of purchase.

Automatic Renewal

Unless otherwise stated, subscriptions automatically renew at the end of each billing period.

You authorize NunoX or its payment provider to charge the applicable payment method for each renewal period until you cancel the subscription.

Pricing

Subscription prices, included features, usage limits, and billing frequency are displayed at the time of purchase.

NunoX may change pricing for future subscription periods. Where required by applicable law, we will provide reasonable notice of material pricing changes.

Payment Processing

Payments may be processed by third-party payment providers, including Stripe.

By providing payment information, you authorize the applicable payment provider to process charges associated with your subscription. If you initiate a chargeback or payment dispute without valid cause, we reserve the right to suspend or terminate your account and seek reimbursement for any associated fees or damages.


4. Cancellation and Refunds

You may cancel your subscription at any time through the applicable account or subscription management function or by contacting NunoX. 

Cancellation generally prevents future renewal charges but does not automatically result in a refund for the current billing period. 

All subscription fees are non-refundable except as expressly provided in our Refund & Cancellation Policy or strictly required by applicable law. 

Refunds are governed by the NunoX Refund & Cancellation Policy. If you believe you are eligible for a refund, you may be required to submit a Refund Request Form. Nothing in these Terms limits any mandatory refund or cancellation rights provided by applicable law. 


5. Usage Limits and Subscription Benefits

Certain subscription plans include usage limits or quotas, which may include:

  • AI conversations or queries;
  • AI Texture Generations;
  • HD Image Renderings;
  • 3D Model Imports;
  • Cloud Storage;
  • User accounts; and
  • Other features or usage-based benefits.

Usage limits vary by subscription plan and billing period.

Unused usage quotas generally do not carry over between billing periods and have no cash value unless otherwise stated or required by applicable law.

NunoX may monitor usage to enforce applicable subscription limits and prevent abuse.


6. User Content

You may upload, submit, store, or otherwise provide content through the Services, including: Material / Product data; Images; Design files; 3D models; Documents; Search queries; AI conversations; and Other content (“User Content”). You retain your ownership rights in your User Content. By submitting User Content, you grant NunoX a limited, worldwide, non-exclusive license to host, store, reproduce, process, transmit, and otherwise use your User Content solely as necessary to provide, maintain, secure, and operate the Services. You represent and warrant that: You own or have the necessary rights and permissions to submit the User Content; Your User Content does not violate applicable law or third-party rights; and You have obtained any necessary permissions from individuals or organizations whose information is included in your User Content. NunoX does not acquire ownership of your User Content through your use of the Services.


7. AI-Powered Features

Certain Services use artificial intelligence and machine-learning technologies. 

AI-powered features may generate recommendations, analyses, classifications, predictions, images, textures, or other outputs based on information provided to the Services. You acknowledge that purely AI-generated outputs may not be subject to copyright protection under applicable laws. To the extent you contribute sufficient human authorship to the outputs, you shall own the rights to such derivative works. We do not claim ownership over the outputs generated from your User Content, provided that your use complies with these Terms. You represent that any User Content provided for AI generation does not infringe third-party rights, and you shall indemnify us against any third-party claims arising from such inputs. For the avoidance of doubt, NunoX will not use your User Content to train our public foundation AI models without your explicit consent, although we reserve the right to process such data to optimize and personalize your specific experience within the Services. Any data processing for AI features is solely to provide the specific output you requested or to improve the Services functionally for you. 

AI-generated or AI-assisted results may not always be accurate, complete, or suitable for your particular purpose. You are responsible for reviewing and validating AI-generated results before relying on them for business, design, manufacturing, purchasing, technical, or other decisions. 

NunoX does not guarantee that AI-generated results will be accurate, complete, unique, or error-free. Where applicable, AI features may use third-party AI service providers to process information necessary to provide the requested functionality. Such processing is further described in the NunoX Global Privacy Policy.


8. Intellectual Property

The Services and their underlying technology, software, interfaces, designs, trademarks, logos, documentation, and other materials provided by NunoX are owned by or licensed to NunoX and are protected by applicable intellectual property laws.

Except as expressly permitted under these Terms, you may not:

  • Copy, modify, or reproduce the Services;
  • Reverse engineer or attempt to derive source code;
  • Resell, sublicense, or distribute the Services;
  • Remove proprietary notices;
  • Use the Services to develop a competing product; or
  • Access or use the Services in a manner not authorized by NunoX.

These Terms do not transfer ownership of NunoX intellectual property to you.

Copyright Complaints (DMCA): NunoX respects the intellectual property of others. If you believe your work has been copied in a way that constitutes copyright infringement, please provide our designated copyright agent with a written notice containing the information required by the Digital Millennium Copyright Act (DMCA) at support@nunox.io or by mail to the address provided in Section 20. We reserve the right to remove allegedly infringing material and terminate the accounts of repeat infringers.


9. Acceptable Use

You agree not to use the Services to:

  • Violate applicable laws or regulations;
  • Infringe intellectual property, privacy, or other rights of others;
  • Upload malicious software, viruses, or harmful code;
  • Attempt to gain unauthorized access to accounts or systems;
  • Interfere with or disrupt the Services;
  • Circumvent subscription limits or security controls;
  • Abuse or overload the Services;
  • Use automated methods to access the Services in a manner not authorized by NunoX; or
  • Engage in fraudulent, deceptive, or abusive activities.

NunoX may suspend or restrict access where reasonably necessary to protect the Services, users, or our systems.


10. Third-Party Services

The Services may integrate with or rely on third-party services, including payment, cloud infrastructure, AI, authentication, analytics, or other technology providers.

Third-party services may be subject to their own terms and privacy policies.

NunoX is not responsible for the availability, functionality, or policies of third-party services that are outside NunoX’s reasonable control.


11. Service Availability

While we implement commercially reasonable measures, including routine system backups and disaster recovery protocols, you are also responsible for maintaining independent backup copies of your User Content. NunoX shall not be liable for any loss, corruption, or alteration of User Content resulting from events beyond our reasonable control or your failure to maintain adequate independent backups. 

The Services may occasionally be unavailable due to:

  • Maintenance;
  • Updates;
  • Security incidents;
  • Technical failures;
  • Third-party service interruptions;
  • Internet or network issues; or
  • Events beyond our reasonable control.


12. Confidentiality

NunoX will handle User Content and personal information in accordance with the NunoX Global Privacy Policy and any separate confidentiality or data processing agreement applicable to your account.

If you have specific confidentiality or data processing requirements, those requirements may be addressed through a separate written agreement between you and NunoX.


13. Suspension and Termination

You may stop using the Services at any time.

NunoX may suspend or terminate your access if:

  • You materially violate these Terms;
  • You engage in fraudulent, abusive, or unlawful activity;
  • Your use creates a security risk;
  • Required by law; or
  • Necessary to protect NunoX, our users, or our Services.

Where reasonably practicable, NunoX will provide notice before suspension or termination, unless immediate action is necessary. Upon termination, your right to access the applicable Services will end. However, upon your written request within ninety (90) days following termination, we will provide reasonable assistance for you to export your User Content in a standard format (e.g., CSV, JSON). After such period, we reserve the right to permanently delete your User Content without further notice in accordance with our data retention policies. Certain provisions of these Terms, including intellectual property, disclaimers, limitations of liability, and other provisions that by their nature should survive termination, will continue to apply. 


14. Disclaimers

To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

NunoX does not guarantee that:

  • The Services will meet all of your requirements;
  • The Services will always be available or error-free;
  • AI-generated results will be accurate or complete;
  • Material information or recommendations will be suitable for a particular application; or
  • The Services will be free from all security vulnerabilities or interruptions.

You are responsible for evaluating whether the Services and their outputs are appropriate for your intended use.


15. Limitation of Liability

To the maximum extent permitted by applicable law, NunoX and its officers, directors, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, business opportunities, data, or goodwill arising from or related to your use of the Services.

To the maximum extent permitted by applicable law, NunoX’s total aggregate liability arising out of or relating to the Services or these Terms will not exceed the amount you paid to NunoX for the applicable Service during the 12 months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.


16. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless NunoX and its officers, directors, employees, affiliates, and service providers from claims, damages, liabilities, losses, and expenses arising from:

  • Your violation of these Terms;
  • Your User Content;
  • Your violation of applicable law or third-party rights; or
  • Your misuse of the Services.


17. Changes to These Terms

NunoX may update these Terms from time to time.

If we make material changes, we will provide reasonable notice, such as through the Services, by email, or by posting a notice on our website.

Your continued use of the Services after the effective date of the updated Terms constitutes acceptance of the updated Terms, to the extent permitted by applicable law.


18. Governing Law

These Terms are governed by the laws applicable to NunoX Tech Inc., without regard to conflict-of-law principles, except where mandatory local laws provide otherwise. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New York, USA.

Nothing in these Terms limits any mandatory rights or protections available to you under the laws of your jurisdiction.


19. General

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

NunoX’s failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with any applicable subscription terms, Privacy Policy, Refund & Cancellation Policy, and other agreements expressly incorporated by reference, constitute the agreement between you and NunoX regarding your use of the Services.


20. Contact Us

If you have questions regarding these Terms, please contact:

NunoX Tech Inc.
8 The Green, Suite B, Dover, DE 19901 USA

Email: support@nunox.io